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Cusianagas announces odorization procedure

Cusianagas S.A. E.S.P. informs the community of the city of Yopal, especially the users and residents of the sectors surrounding CDI Compartir, Torres del Sol, Comfacasanare and Aeronáutica civil, that on Thursday October 15 and Friday October 16 from 8:00 a.m. to 2:00 p.m. the odorization activity will be carried out, that is, the application of the chemical component that provides the distinctive odor to natural gas.

This is a routine and completely safe activity for the community and allows the gas to be detected in case of leaks, since in its natural state it is odorless and colorless.

It is likely that during these two days, the users of these sectors will perceive some odor concentration in the environment, which will be completely normal.  

Remember that our emergency lines 164, fixed line 6819085 and toll free line 018000936521 are available 24 hours a day to report any leak or anomaly in the gas networks. We address your concerns regarding the service on the customer service line (8) 6819086 from Monday to Friday, from 7:00 a.m. to 4:00 p.m.

#ConGasNosAcercamosMás


NOHORA YADIRA NÚÑEZ GONZÁLEZ

Prof. Customer Service and Management

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