Cusianagas S.A. E.S.P. informs the community of the municipalities of Aguazul, Tauramena, Monterrey and Villanueva that during November 25, 26 and 27 of this year, the odorization activity will be carried out, that is, the application of the chemical component that provides the distinctive odor to natural gas. 

This is a routine and completely safe activity for the community and allows the gas to be detected in case of leaks, since in its natural state it is odorless and colorless.

It is likely that during the day programmed for each municipality, the users of these localities will perceive some concentration of odor in the environment, which will be completely normal. The program is scheduled for the following dates and times: 

• In the municipality of Aguazul, on Wednesday, November 25 in the afternoon.
• In the municipality of Tauramena, on Thursday, November 26 in the morning.
• In the municipality of Monterrey, on Thursday, November 26, in the afternoon.
• In the municipality of Villanueva, on Friday, November 27 in the morning.

Remember that our emergency lines 164, fixed line 6819085 and toll free line 018000936521 are available 24 hours a day to report any leak or anomaly in the gas networks. We attend your concerns regarding the service on the customer service line (8) 6819086 from Monday through Friday, from 7:00 a.m. to 4:00 p.m.

NOHORA YADIRA NÚÑEZ GONZÁLEZ
Prof. Customer Service and Management