Cusianagas S.A. E.S.P. informs all its users and the community in general of the municipality of Aguazul in the department of Casanare, that we have been notified by the company Transportadora de Gas Internacional and the service provider, about the completion of the maintenance work, as of 10:45 a.m. today, Friday, March 22, 2019, which allows the normalization of the gas service provided to our customers in the municipality of Aguazul.

During the maintenance period, Cusianagas carried out the necessary operational maneuvers to mitigate the impact on the community, and to be able to provide gas supply for as long as possible. In this regard, from 5:00 a.m. today, March 22 and until the end of the event, the gas inventory available in the network was supplied.

Cusianagas calls on all its users to check their gas appliances and to keep the valves closed to avoid accidents when the service is restored. Follow the following recommendations:

1. Go to the general inlet valve (located on the meter) and open it slowly. 

2. To perform the procedure, make sure that your home has the doors and windows open to ensure air currents.

3. Then open the valves and knobs located on each of the gas appliances.

4. Once the gas appliance knobs have been opened, leave the knob open for a few seconds and then close it.

5. Turn on the gas appliances and verify that the flame is stable.

We remind our users of the customer service line 6345939 which is open Monday through Friday from 7:00 a.m. to 3:00 p.m. and the emergency service line 164, fixed line 018000936521 with 24-hour service.

FRANCELY GÓMEZ RIVAS

Legal Representative